Upgrade eCopy Software
Premier Reseller of eCopy Software Solutions.
Desktop/eCopy PaperWorks™ Supported Versions
eCopy supports the current Major
Release (and related Point Releases) and the most recent prior Major Release
(and all related Point Releases).
The table below shows current
product versions and the support status for previous products and versions.
eCopy Desktop 8.x
No longer shipping
Support discontinued as of July
eCopy Desktop 9.x
Shipping until October 2009
eCopy PaperWorks 2009
Note the following:
- eCopy PaperWorks is the successor product to eCopy
- Products or product versions not listed in the above
table have been discontinued
I have eCopy Desktop with a current
Maintenance & Support agreement, how do I obtain eCopy PaperWorks?
If you are a registered eCopy Desktop 9.x or 8.x user with current M&S
coverage, you can obtain eCopy PaperWorks through the eCopy Upgrade Center. You
must be under support. Support can be purchased with and thru http://www.ecopysoftware.com/buy-papersworks-ms-add-on
If I'm under Maintenance & Support
is there any additional cost to moving to eCopy PaperWorks?
There are no additional costs for users with eCopy Desktop under a current
M&S agreement to start using eCopy PaperWorks.
What happens to my eCopy Desktop
Maintenance & Support coverage if I decide to migrate to eCopy PaperWorks?
When you migrate to eCopy PaperWorks, any time remaining on your eCopy Desktop
M&S Agreement will carry over to cover eCopy PaperWorks.
My Maintenance & Support
Agreement for eCopy Desktop has expired. Can I renew it in order to qualify for
If you are running eCopy Desktop 9.x or 8.x, your M&S Agreement can be
renewed up to six (6) months from the release of eCopy PaperWorks, or up until
January 2010. To replace eCopy Desktop with eCopy PaperWorks at no additional
cost, you must bring you M&S coverage current by paying all past due fees.
If Maintenance & Support has
expired, how do I renew it?
5thNK can move you and your software into a support contract, to then upgrade.
However it may be less expensive to simply buy NEW.
How can I tell if my Maintenance
& Support agreement is still valid?
To review or create a registration account, go to http://registration.ecopy.com/. On the "Registered Products" page, click
"View/Add Support" from the Actions drop down menu to see the M&S
Agreement expiration date.
Can I still get support for eCopy
If you are running a supported version of eCopy Desktop and have a valid
Maintenance & Support agreement, you may continue to receive technical
Will eCopy provide future bug fixes
and Service Packs for eCopy Desktop?
eCopy will continue to provide bug fixes and Service Packs for supported
versions of eCopy Desktop. No further enhancements or changes to functionality
Can I continue to use a version of
eCopy Desktop that is no longer supported?
You can continue to use your eCopy Desktop software. However, it will not be
supported or maintained by eCopy after it has entered the end of support phase.
I'm using a version of eCopy Desktop
that is no longer supported. Can I still migrate to eCopy PaperWorks?
If you are running a version of eCopy Desktop that is earlier than version 8.0,
you cannot migrate and will need to purchase eCopy PaperWorks at the then
current license price.’
Get in touch with us today.
5thNK Premier eCopy Reseller
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